Shipping policy
At Botud, we want your order to reach you as smoothly as the glow it brings to your home. Here is everything you need to know about how we ship.
Free delivery across the United States
We cover all delivery costs within the United States, which means no extra charges waiting for you at checkout. For now, our shipping stays within the United States, and every order is prepared thoughtfully before it leaves us.
Delivery times
- Processing time: orders usually take 1 to 2 business days to prepare before dispatch.
- Transit time: delivery normally takes 3 to 7 business days once shipped.
- Total delivery time: in most cases your order arrives within 4 to 9 business days.
Origin of shipment
Orders are shipped from China through our international logistics partners.
Order cut-off time
Our daily cut-off time is 8:00 PM ET, Monday through Saturday.
Tracking and updates
As soon as your order is on its way, you will receive a confirmation email with tracking details so you can follow its journey to you. We always aim to deliver on schedule, though now and then a delay can happen, especially during busy periods or due to weather or logistical issues. If anything affects your delivery, we will keep you updated so you always know what is going on.
Need a hand?
If you have a question about your delivery, our friendly team is always happy to help. Reach us anytime at info@botud.com.